Back

Refund Policy

Last updated: June 2026

This Refund Policy explains the conditions under which refunds may be granted for digital products purchased through AIHubMarket.

1. General Information

All products sold on AIHubMarket are digital products delivered electronically.

Products may include:

  • AI prompts;
  • Prompt collections;
  • Guides;
  • Templates;
  • AI resources;
  • Other digital materials.

2. Free Products

Free products are provided without charge.

Refunds do not apply to free products.

3. Paid Products

Once payment has been successfully completed, access to the digital product is granted.

Due to the nature of digital products, refunds are generally not available after access has been provided.

4. Situations Where Refunds May Be Considered

Refund requests may be reviewed if:

  • The wrong product was delivered;
  • A technical issue prevents access to the purchased product;
  • Duplicate payments were made accidentally;
  • Access was not provided after payment.

Each request is reviewed individually.

5. Situations Where Refunds Are Not Available

Refunds will generally not be granted if:

  • The product was successfully accessed or downloaded;
  • The customer changed their mind;
  • The generated results did not meet expectations;
  • Results differ from product examples;
  • The user lacks access to the required AI platform;
  • A third-party AI platform changed its functionality;
  • The product description was not reviewed before purchase.

6. AI Generated Results

AIHubMarket does not guarantee results identical to examples shown on product pages.

Results may vary depending on:

  • AI model;
  • Platform version;
  • Generation settings;
  • Prompt modifications;
  • Additional user instructions;
  • Third-party platform updates.

Such differences do not qualify for refunds.

7. Review Period

Refund requests may take up to 14 calendar days to review.

Additional information may be requested when necessary.

8. Policy Updates

AIHubMarket reserves the right to modify this Refund Policy at any time.

Updated versions will be published on this page.

9. Contact Information

For refund-related questions, please contact AIHubMarket using the contact information available on the website.